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操作問い合わせ #3768

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Jobが停止しない事象 ja_jobfile_check_processexist

Added by Anonymous 29 days ago. Updated 6 days ago.

Status:
回答中
Priority:
通常
Assignee:
-
Start date:
03/31/2025

Description

お世話になります。
日次で実行しているジョブが、ある日終了せず実行中のままになる事象が発生しました。
恐れ入りますが、原因や対策についてご教示いただけますでしょうか。

■環境
 ・JobArrangerServer:Red Hat Enterprise Linux 8.10 / jobarranger-server-postgresql-7.0.0-1.el8.x86_64.rpm
 ・JobArrangerAgent:Windows Server 2022 Standard / Job Arranger Agent 7.0.0

■エラー内容

jobarg_agentd.log

34592:20250330:013309.073 [INFO] In ja_chk_job_begin(), job status check starts. jobid : 96656
 14396:20250330:013309.085 [INFO] In ja_agent_begin(),jobid: 96656, method: 0 is begin
 34592:20250330:013309.094 [INFO] In ja_chk_job_begin(), running job does not exists. jobid :96656
 34592:20250330:013309.115 [INFO] In ja_chk_job_begin(),job check finished. jobid: 96656
 37268:20250330:013310.087 [ERROR] In ja_jobfile_check_processexist(), executing process found. dir :C:\Program Files\Job Arranger\Job Arranger Agent\temp\end, filename:96656-20250330013309-0000.job
 37268:20250330:013310.100 [ERROR] In ja_job_check_beginfile()  jobid: 96656 Job process is already running. process id : 0. delete [C:\Program Files\Job Arranger\Job Arranger Agent\temp\begin\96656-20250330013309.job] file.
 37268:20250330:013310.121 [INFO] In job_to_error() [96656-20250330013309.job] file and it's data files will be moved to error folder.
 37268:20250330:013310.140 [INFO] In job_to_error() [96656-20250330013309*] files will be moved from [data] and [close] folders to C:\Program Files\Job Arranger\Job Arranger Agent\temp\error\96656-20250330013309 folder.
 37268:20250330:013310.154 [WARN] In job_to_error() [C:\Program Files\Job Arranger\Job Arranger Agent\temp\close\96656-20250330013309] folder does not exist. (No such file or directory)
 37268:20250330:013310.170 [INFO] In job_to_error() move[96656-20250330013309.job] file from C:\Program Files\Job Arranger\Job Arranger Agent\temp\begin to C:\Program Files\Job Arranger\Job Arranger Agent\temp\error folder.
 37268:20250330:013310.189 [WARN] [96656-20250330013309.job] ,along with the data files, are moved to error folder.
 37268:20250330:013310.203 [WARN] In read_datafile(),data file [C:\Program Files\Job Arranger\Job Arranger Agent\temp\data\96656-20250330013309.json], [size : -1] is empty.
 37268:20250330:013310.216 [INFO] In job_to_error() [96656-20250330013309-0000.job] file and it's data files will be moved to error folder.
 37268:20250330:013310.233 [INFO] In job_to_error() [96656-20250330013309-0000*] files will be moved from [data] and [close] folders to C:\Program Files\Job Arranger\Job Arranger Agent\temp\error\96656-20250330013309-0000 folder.
 37268:20250330:013310.254 [WARN] In job_to_error() [C:\Program Files\Job Arranger\Job Arranger Agent\temp\close\96656-20250330013309-0000] folder does not exist. (No such file or directory)
 37268:20250330:013310.267 [INFO] In job_to_error() move[96656-20250330013309-0000.job] file from C:\Program Files\Job Arranger\Job Arranger Agent\temp\end to C:\Program Files\Job Arranger\Job Arranger Agent\temp\error folder.
 37268:20250330:013310.281 [WARN] [96656-20250330013309-0000.job] ,along with the data files, are moved to error folder.
 37268:20250330:013310.303 [WARN] In read_json_data(), cannot parse json head. data[{ "sendretry": 0, "kind": "", "version": 0.000000, "serverid": "", "hostname": "", "data": { "type": "", "method": -1, "script": "", "argument": { }, "env": { }, "run_user": "", "run_user_password": "", "jobid": "0", "jobstatus": -1, "pid": 0, "message": "", "cur_unique_id": "", "pre_unique_id": "", "hostname": "SERVER1", "result": 0, "std_out": "", "std_err": "", "return_code": -1, "signal": 0 } }]. file [C:\Program Files\Job Arranger\Job Arranger Agent\temp\data\96656-20250330013309.json].
 37268:20250330:013310.317 [WARN] In read_datafile(),1 try : [C:\Program Files\Job Arranger\Job Arranger Agent\temp\data\96656-20250330013309.json] file cannot be read.
 37268:20250330:013310.329 [WARN] In read_json_data(), cannot parse json head. data[{ "sendretry": 0, "kind": "", "version": 0.000000, "serverid": "", "hostname": "", "data": { "type": "", "method": -1, "script": "", "argument": { }, "env": { }, "run_user": "", "run_user_password": "", "jobid": "0", "jobstatus": -1, "pid": 0, "message": "", "cur_unique_id": "", "pre_unique_id": "", "hostname": "SERVER1", "result": 0, "std_out": "", "std_err": "", "return_code": -1, "signal": 0 } }]. file [C:\Program Files\Job Arranger\Job Arranger Agent\temp\data\96656-20250330013309.json].
 37268:20250330:013310.345 [WARN] In read_datafile(),2 try : [C:\Program Files\Job Arranger\Job Arranger Agent\temp\data\96656-20250330013309.json] file cannot be read.
 37268:20250330:013310.363 [WARN] In read_json_data(), cannot parse json head. data[{ "sendretry": 0, "kind": "", "version": 0.000000, "serverid": "", "hostname": "", "data": { "type": "", "method": -1, "script": "", "argument": { }, "env": { }, "run_user": "", "run_user_password": "", "jobid": "0", "jobstatus": -1, "pid": 0, "message": "", "cur_unique_id": "", "pre_unique_id": "", "hostname": "SERVER1", "result": 0, "std_out": "", "std_err": "", "return_code": -1, "signal": 0 } }]. file [C:\Program Files\Job Arranger\Job Arranger Agent\temp\data\96656-20250330013309.json].
 37268:20250330:013310.377 [WARN] In read_datafile(),3 try : [C:\Program Files\Job Arranger\Job Arranger Agent\temp\data\96656-20250330013309.json] file cannot be read.
 37268:20250330:013310.389 [WARN] In read_json_data(), cannot parse json head. data[{ "sendretry": 0, "kind": "", "version": 0.000000, "serverid": "", "hostname": "", "data": { "type": "", "method": -1, "script": "", "argument": { }, "env": { }, "run_user": "", "run_user_password": "", "jobid": "0", "jobstatus": -1, "pid": 0, "message": "", "cur_unique_id": "", "pre_unique_id": "", "hostname": "SERVER1", "result": 0, "std_out": "", "std_err": "", "return_code": -1, "signal": 0 } }]. file [C:\Program Files\Job Arranger\Job Arranger Agent\temp\data\96656-20250330013309.json].
 37268:20250330:013310.404 [WARN] In read_datafile(),4 try : [C:\Program Files\Job Arranger\Job Arranger Agent\temp\data\96656-20250330013309.json] file cannot be read.
 37268:20250330:013310.421 [WARN] In read_json_data(), cannot parse json head. data[{ "sendretry": 0, "kind": "", "version": 0.000000, "serverid": "", "hostname": "", "data": { "type": "", "method": -1, "script": "", "argument": { }, "env": { }, "run_user": "", "run_user_password": "", "jobid": "0", "jobstatus": -1, "pid": 0, "message": "", "cur_unique_id": "", "pre_unique_id": "", "hostname": "SERVER1", "result": 0, "std_out": "", "std_err": "", "return_code": -1, "signal": 0 } }]. file [C:\Program Files\Job Arranger\Job Arranger Agent\temp\data\96656-20250330013309.json].
 37268:20250330:013310.434 [WARN] In read_datafile(),5 try : [C:\Program Files\Job Arranger\Job Arranger Agent\temp\data\96656-20250330013309.json] file cannot be read.
 37268:20250330:013310.447 [WARN] In write_data_file(), file cannot be read after writing file.file : [C:\Program Files\Job Arranger\Job Arranger Agent\temp\data\96656-20250330013309.json]
 36748:20250330:013409.109 [INFO] In ja_chk_job_begin(), job status check starts. jobid : 96656
 36748:20250330:013409.120 [INFO] In ja_chk_job_begin(), job information exists.jobid :96656, folder_type :5
 36748:20250330:013413.185 [ERROR] In create_check_res_files(), 96656-20250330013309.json File move failed from C:\Program Files\Job Arranger\Job Arranger Agent\temp\error\96656-20250330013309-0000 to C:\Program Files\Job Arranger\Job Arranger Agent\temp\data
 36748:20250330:013413.195 [ERROR] In ja_chk_job_begin(), Cannot create check result files. jobid : 96656
 53204:20250330:013509.141 [INFO] In ja_chk_job_begin(), job status check starts. jobid : 96656
 53204:20250330:013509.152 [INFO] In ja_chk_job_begin(), job information exists.jobid :96656, folder_type :5
 53204:20250330:013513.217 [ERROR] In create_check_res_files(), 96656-20250330013309.json File move failed from C:\Program Files\Job Arranger\Job Arranger Agent\temp\error\96656-20250330013309-0000 to C:\Program Files\Job Arranger\Job Arranger Agent\temp\data
 53204:20250330:013513.226 [ERROR] In ja_chk_job_begin(), Cannot create check result files. jobid : 96656
 ・・・以降約1分毎に同様のログ出力繰り返し
  5584:20250330:013609.182 [INFO] In ja_chk_job_begin(), job status check starts. jobid : 96656
  5584:20250330:013609.193 [INFO] In ja_chk_job_begin(), job information exists.jobid :96656, folder_type :5
  5584:20250330:013613.258 [ERROR] In create_check_res_files(), 96656-20250330013309.json File move failed from C:\Program Files\Job Arranger\Job Arranger Agent\temp\error\96656-20250330013309-0000 to C:\Program Files\Job Arranger\Job Arranger Agent\temp\data
  5584:20250330:013613.272 [ERROR] In ja_chk_job_begin(), Cannot create check result files. jobid : 96656

■確認内容
目立つエラーとしては[ja_jobfile_check_processexist]があります。
以下2件、似た事象がありましたが、少し異なるエラーが出ていたり、未解決のようでした。
https://www.jobarranger.info/community/issues/3763
https://www.jobarranger.info/community/issues/3748


以上、恐れ入りますが、何卒よろしくお願いいたします。


Files

jobarg_server.log (35.9 KB) jobarg_server.log Anonymous, 03/31/2025 10:58 AM
jobarg_server.log-20250330 (64.8 KB) jobarg_server.log-20250330 Anonymous, 03/31/2025 10:58 AM
jobarg_agentd.log (496 KB) jobarg_agentd.log Anonymous, 03/31/2025 11:29 AM
Actions #1

Updated by 保守サポート 担当333 14 days ago

  • Status changed from 新規登録 to 担当者処理中
  • Assignee set to 保守サポート 担当333

Updated by 保守サポート 担当333 6 days ago

  • Status changed from 担当者処理中 to 回答中
  • Assignee deleted (保守サポート 担当333)
34592:20250330:013309.073 [INFO] In ja_chk_job_begin(), job status check starts. jobid : 96656  //job check process
 14396:20250330:013309.085 [INFO] In ja_agent_begin(),jobid: 96656, method: 0 is begin   // actual job run

ジョブチェックプロセスが実際のジョブ処理の前に実行されるために発生します。今後のJAZリリースでこの問題を修正する予定です。

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